Access our most popular online courses, created by industry experts. With a mix of live and on-demand sessions, you can learn practical skills to save time and grow your business.
On-demand
Sustainability is reshaping the tourism industry and influencing behaviours. In this course, you’ll explore key concepts and terminology related to sustainability and climate action, specifically for tourism businesses in Ireland.
learniFI Live
Thursday 24th October, 10.00 am – 12.00 pm
This training workshop will suggest practical actions you can take to increase digital touchpoints on the customer journey through email automation and suggest best practices for setting up email marketing campaigns.
learniFI Live
Monday 21st of October, 10.00 am – 12.00 pm
Looking to build personalised customer relationships while staying GDPR compliant? This workshop will show you how to unlock the potential of your customer database, improve your sales and marketing and ensure compliance with GDPR.
learniFI Live
Thursday 17th October, 10.00 am – 12.00 pm
Learn how to set up a Google Analytics 4 (GA4) account, create filters and generate reports. This workshop covers the basics of analysing GA4 data, setting goals and campaign tracking. You’ll also explore how first-party data is used for reporting.
On-demand
Energy costs are a big expense in tourism and hospitality, but small changes can lead to noticeable savings and improved sustainability. This course offers a practical approach to managing energy in your business.
On-demand
Activity-based costing reveals the ‘true’ costs of products, customers or services by better aligning indirect costs with direct ones. In this video, you’ll learn how to apply the Activity Based Costing model, identify cost drivers, assign costs accurately and reduce high-overhead activities.
On-demand
This short course helps employees excel in customer interactions, boosting customer loyalty. You’ll develop the skills to interact with customers in a friendly, efficient and confident way.
On-demand
In this video, you’ll cover important regulations for labelling poultry, fish and beef, giving you a better understanding of the ingredients you work with and ensuring you meet industry standards with confidence.
On-demand
This video will teach you the essential skills for maintaining public areas like lobbies, corridors and restaurants, which are key to creating a great first impression for guests. You’ll learn why public area upkeep is crucial and how it impacts the success of accommodation services.
learniFI is dedicated to providing the tourism and hospitality sector with expert supports, courses and webinars. See how it can help you or your tourism business below.
learniFI is a best-in-class platform and will help to address challenges from upskilling to maximising revenue.
Our courses are designed by experts in the field and are tailored to the unique qualities of each job role.
Understand exactly what course you’ll need for your current position and what courses will help you progress up the ranks.
learniFI is open to all who wish to progress their professional development and empowers businesses to offer further learning and development opportunities to their teams.
learniFI
Read our brochure to learn all about learniFI.
learniFI has an excellent People Management training resource which is an excellent training course that encompasses the most important key aspects of managing and working with people. learniFI Fundamentals of People Management is a fresh and intuitive approach for both senior management, middle management and supervisors and as there is no cost involved, provides for easy access, engagement and most importantly learning.
I have completed quite a few courses provided by Failte Ireland and found them informative and love the way they are conducted through participation. Although I have worked in in the hotel industry for nearly 25 years, I find the courses a great way to keep up to date with latest trends and techniques which I can apply to develop our business further.
David O’Connor,
General Manager,
The Connacht Hotel
Terry Kelly,
Business Development & Marketing Manager,
Killeen Castle
