Showcase

Access our most popular online courses, created by industry experts. With a mix of live and on-demand sessions, you can learn practical skills to save time and grow your business.

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Green Claims Directive & CSRD Masterclass – Webinar

learniFI Live

Thursday 16th January, 10.00am – 11.00am

Sustainability is now a vital consideration for all sectors of tourism. Our webinar will inform you on how best to navigate sustainability communications.

Female receptionist on the phone taking notes

How to Achieve your Goals – Identify, Build, Approach, Request

On-demand

The Identify, Build, Approach, Request model – this method is designed to help you achieve your goals, and get you in front of the people in your organisation who matter – and who can make a positive difference to your career.

Group of colleagues laughing and chatting at a table

Improving Your Networks of Influence

On-demand

In order to succeed in an organisation, you will need to build a network of influence. This video explains the 7 types of influencer you can find in your organisation and how they can help you deliver your goals.

A phone taking a photo and a calendar that reads the 29th

TikTok for Tourism Businesses

learniFI Live

Wednesday 29th January, 10.00am – 12.00pm

This training workshop will teach you how to use TikTok’s features to increase customer reach and brand awareness.

Understanding Accessible Tourism & Inclusive Visitor Needs

learniFI Live

Thursday 13th February, 10.00am – 12.00pm

This live online two-hour workshop is the first in a series to support your and your teams’ understanding to improving the accessibility and inclusiveness of your visitor experience.

Female hospitality worker smiling

Boosting Your Confidence

On-demand

Feeling confident and performing at your best can sometimes be challenging. This course teaches you 5 mental tricks to re-energise so that you can give your best.

Popular courses

Female receptionist helps man and woman check into a hotel

Fáilte Ireland – Introduction to Customer Service

On-demand

This course is aimed at assisting all employees that play a crucial role in exceeding customer expectations and creating customer loyalty.

Female hospitality worker smiling

Getting on the Right Path

On-demand

This Skill Pill shows you how to place yourself in proximity to people with a ‘can do’ attitude and stay clear of negativity which will clog you up.

two hospitality staff members talking

Achieving Success with Inclusive Talent Management

On-demand

This Skill Pill demonstrates the benefits that Inclusive Talent Management can bring to your workplace.

Why choose us

learniFI is dedicated to providing the tourism and hospitality sector with expert supports, courses and webinars. See how it can help you or your tourism business below.

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Best-in-class

learniFI is a best-in-class platform and will help to address challenges from upskilling to maximising revenue.

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Expert guidance  

Our courses are designed by experts in the field and are tailored to the unique qualities of each job role.

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Progression pathway

Understand exactly what course you’ll need for your current position and what courses will help you progress up the ranks.

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Inclusive

learniFI is open to all who wish to progress their professional development and empowers businesses to offer further learning and development opportunities to their teams.

Hotel staff talking and smiling together

Welcome to learniFI brochure

learniFI

Read our brochure to learn all about learniFI.

learniFI has an excellent People Management training resource which is an excellent training course that encompasses the most important key aspects of managing and working with people. learniFI Fundamentals of People Management is a fresh and intuitive approach for both senior management, middle management and supervisors and as there is no cost involved, provides for easy access, engagement and most importantly learning.

I have completed quite a few courses provided by Failte Ireland and found them informative and love the way they are conducted through participation. Although I have worked in in the hotel industry for nearly 25 years, I find the courses a great way to keep up to date with latest trends and techniques which I can apply to develop our business further.

A man in a profile photo shoot

David O’Connor,
General Manager,

The
Connacht Hotel
 

Headshot of man at kileen castle

Terry Kelly,
Business Development & Marketing Manager,
Killeen Castle