Top picks

Browse our range of courses to support your business in delivering excellent customer service.

A waitress with a burger and chips on a wooden platter

Introduction to customer service


This course is aimed at employees who play a crucial role in creating customer loyalty. It will help you develop and enhance your skills when interacting with customers in a friendly, efficient, professional and confident manner.

Blurred image of a barista handing two cups of coffee and a brown paper bag to a customer who is out of shot.

How to be customer driven


Being customer driven means gearing every area of your company that connects with customers to give them the best possible experience. This course will show you how you can achieve this.

Four coworkers sitting on a couch having a meeting

How to win at customer engagement


The shift to digital is not just tough on businesses and employees; customers may also need time to adapt to this change. In this course, you will learn how you can make the transition as seamless as possible.

Two business casual people are looking directly into the camera

Assessing the Customer Quickly


Knowing how a customer will react to your sales pitch will give you a huge advantage. ‘Assessing the Customer Quickly’ will help you determine what type of customer yours is and how you should pitch to them.