The quality service delivered by food and beverage staff heavily impacts how businesses within the Irish Tourism Industry grow. Ensure that your customers have positive experiences and return through staff training.
We have developed a series of short videos covering the fundamentals of food and beverage service. Each video has been designed to help with the induction of new staff, ongoing training of existing staff and encourages staff to remain within our industry.
The videos are to be used as guidance only and are a maximum of eight minutes long. As each business is different, the advice can be adjusted to suit your specific work practices.
Note: While we attempt to thoroughly address specific topics and best practices it is not possible to include discussion of every situation that may apply to any particular individual or workplace in a presentation of this nature and therefore Fáilte Ireland does not make any representation or warranty as to the applicability, suitability, accuracy or completeness of the content.