Accessible and Inclusive Tourism Supports

Best Practice in Accessible Communications

Find out more about Universal Design and how to design your website so it can be accessed, understood and used by people everyone.

Man paying for food at till

Inclusive recruitment and employment

Watch a selection of industry stories to hear what key activities employers are doing to support their employees.

two woman ordering a meal at a table

Inclusive employment toolkit

This toolkit supports businesses in the tourism industry speak to and identify the right platforms to target prospective employees of all abilities and varying accessibility requirements.

Man and woman petting horse in a stable

Business Insights for Accessible and Inclusive Tourism

Visit failteireland.ie for more information to help you to understand and provide visitor experiences that are welcoming to everybody.

Three people and a dog

Introductory Guide to Accessible Tourism

This guide helps you understand who are our accessible tourism visitors and the importance of this market for tourism.

Woman standing in front of hotel taking a photograph

Effective Communications Guide

This guide will provide you with basic principles that will help you to effectively communicate in all your visitor interactions.

Man in wheelchair talking with woman at a train station

“We want everyone to have a thoroughly enjoyable time here at Beyond the Trees Avondale, so we put measures in place to ensure we provide accessible support throughout your visit. There are dedicated disabled parking bays, age friendly parking, accessible toilets, baby changing facilities, and a Changing Places room. Our visitor centre has been designed to ensure universal design access. We have a sensory garden and Guide dogs are welcome throughout the attraction”

“Our mission is to become Ireland’s leading leisure provider offering universal access for all. We are committed to making all our facilities, services, information, communication, ICT and employment accessible. We have an ongoing accessibility and disability awareness training programme to continuously embed disability inclusion into our culture and we commit to continue to strengthen our accessibility and disability inclusion culture through innovative training programmes.”

“The National Gallery of Ireland is committed to providing access to all visitors. We want to make your visit as easy and comfortable as possible. Pre-travel information is available on the website which highlights the designated accessible parking bays, the accessibility map and social guide. The accessibility map outlines the many different tours on offer in the gallery including, ISL tours and tours for the hard of hearing.”

Wooden walking train in the woods

Avondale

two women sitting on a bench outside a hotel

Gleneagle

Two people walking through national gallery

National Gallery of Ireland