Top picks

Discover our top picks for resources to support you manage team performance.

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Toolkit – Bridging Generations: Leading multigenerational teams for high performance

Resources

The Multigenerational Toolkit helps tourism businesses unlock the full potential of diverse teams by improving communication, boosting performance, and enhancing customer service.

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Webinar – Bridging Generations: Leading Teams to High Performance

On-demand

Learn practical strategies to manage multigenerational teams, boost performance, improve retention, and enhance customer service. Includes expert insights, ready-to-use tools, and access to micro-learning for ongoing team development.

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Managing Teams and Optimising Performance

On-demand

Discover how to nurture and retain talent to drive business success.

Resources

Managing Teams and Optimising Performance (Slides)

Find our slides from the Managing Teams and Optimising Performance webinar here.

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Team Huddle Manager’s Prompt Sheet

Use this prompt sheet to start meaningful conversations about workplace policies.

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Shift Huddle Template (Daily)

Use this template to outline important discussion items for daily huddles with colleagues.

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Team Briefing Template (Weekly)

Use this template to outline important discussion items for weekly meetings within your business.

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Shift Handover Checklist

Use this checklist to detail the successes and learnings from your shift.

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Cross-training Matrix

Use this template to keep track of training, supplies and more.

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