Welcome to learniFI Live

Thursday 22nd January, 10.00am – 12.00pm

This focused and practical two hour live online course is designed for Irish tourism providers who are ambitious and would like some focus time to develop their big rocks for 2026 and build a robust plan for success.

Tuesday 27th January, 10.00am – 12.00pm

This live online two-hour course will support you and your teams understanding and commitment to improving the accessibility and inclusiveness of your visitor experience.

Wednesday 28th January, 2.00pm – 4.00pm

This focused and practical session will provide an overview of the key functions a booking system can offer.

Thursday 5th February, 10.00am – 12.00pm

This course provides you and your team with an understanding of Universal Design (UD) and its role in making tourism products, experiences, services, hospitality and public realm environment more accessible.

Monday 9th February, 2.00pm – 4.00pm

In this course you will learn how to use the WhatsApp Business app and tools like Superchat to send targeted, GDPR-compliant marketing messages that attract more visitors and boost direct bookings.

Tuesday 10th February, 10.00am – 12.00pm

This live online two-hour session will enable you and your team develop a greater understanding of how better to communicate with those who have access needs and how best to present the accessibility features of your tourism offering.

Thursday 12th February, 10.00am – 12.00pm

Wednesday 18th February, 10.00am – 12.00pm

In this course you’ll learn what is meant by exceptional customer experiences, why exceptional customer service is so important, how customer expectations differ and what you need to do when challenging situations arise.

Tuesday 3rd March, 10.00am – 12.00pm

This workshop will help you refine your pitch and negotiation skills for contracting new business at upcoming international B2B events, optimising sales conversion, and revenues.

Wednesday 4th March, 10.00am – 12.00pm

This live online 2-hour course is designed to enhance you and your team’s understanding of inclusive tourism communication, covering accessible information, wayfinding, signage, communication, and language.

Thursday 5th March, 2.00pm – 4.00pm

In this focused and practical 2-hour live online course, you’ll learn proven strategies for smart time-management, sharpen your prioritisation skills, and discover useful digital tools to free up more of your day for what matters most.

Wednesday 11th March, 2.00pm – 4.00pm

This live online two-hour course will enable you and your team effectively promote your Access Welcome Guide and better market your business to those with access needs and their travel party.

Thursday 12th March, 10.00am – 12.00pm

This focused two-hour live online course shows you how to use AI tools in real tasks relevant to tourism. You’ll follow guided exercises using an AI platform of your choice to understand what AI can do and how to apply it immediately in your business.

Monday 16th March, 10.00am – 12.00pm

This live online two-hour course provides you and your team with an introduction to digital accessibility. You will gain an understanding into the end user needs for people with disabilities and additional access needs in the digital environment.

Tuesday 24th March, 10.00am – 12.00pm

This practical two-hour live online course is designed for Irish tourism providers who want to understand how LinkedIn supports brand visibility, networking, and lead generation — and how to use personal profiles and company pages effectively.

Tuesday 7th April, 10.00am – 12.00pm

In this course, you will learn how to create effective and engaging digital advertising campaigns using Facebook and Instagram.

Wednesday 8th April, 10.00am – 12.00pm

In this course you’ll discover how to customise reports in Google Analytics 4 to see the data that matters to your business.

Wednesday 29th April, 10.00am – 12.00pm

This 2 hour live online course provides you and your team with extensive training in how to begin implementing digital accessibility in your business.

Wednesday 13th May, 10.00am – 12.00pm

This training workshop will teach you how to exploit TikTok’s features to increase customer reach and brand awareness.